Job Title : Admin Executive
Department : Administration
Joining : Immediate Preferred
Reporting to : General Manager
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Location : Qatar
ABOUT COMPANY
First Response Healthcare LLC (FRH) is a JCI-Accredited Home Healthcare Organization headquartered in Dubai. FRH is one of the fastest growing organizations and a leader in providing on-site healthcare services in Dubai. FRH has earned the trust of thousands of patients, clients and partners with its personalized care, quality treatment and a sincere commitment to the overall well-being of its patients and all stake holders. Our portfolio includes services for Doctor-On-Call, PCR, Home Healthcare, Ambulance, and Clinics across Emirates in UAE – Dubai / RAK / Abu Dhabi.
First Response Healthcare offers progressive and engaging work environment inspiring employees to bring out the best of their talent. The robust and rewarding company culture recognizes every single employee when they exceed expectations or go above and beyond. Encourage employees to celebrate each other with peer-to-peer recognition initiatives and through regular performance appraisals.
EXPANSION:
As part of our expansion plan, we require a “ADMIN EXECUTIVE " preferably with a Healthcare Background to join our team in Qatar.
First Response Healthcare Center LLC (FRHC) Qatar, is part of the First Response Healthcare LLC a JCI-Accredited Doctor on Call, Home Healthcare and Ambulance service provider, headquartered in Dubai, UAE.
He/ She will be responsible for the below role:
JOB SUMMARY:
· Manage large amounts of inbound and outbound calls in a timely manner.
· Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
· Seize opportunities to upsell products when they arise.
· Build sustainable relationships and engage customers by taking the extra mile.
· Keep records of all conversations in our call center database in a comprehensible way
· Frequently attend educational seminars to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative targets.
· Researching potential new leads and keeping on top of developments in the industry.
· Conducting sales calls VIRTUAL & IN PERSON, and evaluating results and effectiveness of sales activity
· Support business development activities and help establish strong relationships with new and existing referral sources.
· Analyse referral data to track and respond to trends, sharing insights and market intelligence
· Tracks marketing initiatives and prepares status reports.
· Supporting Business Head with Admin activities of the center.
REQUIRED PROFILE:
· Preferred educational background in Nursing/Pharmacy/Healthcare
· Min 2 years’ Qatar experience relevant to the position preferred in Healthcare Industry.
· Should be fluent in English / Arabic
· Should be able to join immediately.
· Should be flexible.
SKILLS REQUIRED:
- Should have knowledge in computers and MS office.
- Should be punctual, disciplined and a team-player.
- Should be flexible and adaptable.
- Excellent interpersonal skills
- Should possess good phone etiquette.
Job Types: Full-time, Permanent
Salary: QAR3,500.00 - QAR4,500.00 per month
Education:
- Bachelor's (Required)
Experience:
- Qatar: 2 years (Required)
Language:
- English / Arabic (Required)
License/Certification:
- Driving License (Required)
Application Deadline: 30/07/2023
Expected Start Date: 01/08/2023
